About Us

Affan Buy’s is a Pakistan-based online shopping destination committed to delivering high-quality products at affordable prices. Our mission is to provide a convenient, secure, and enjoyable shopping experience for customers across the country.

Our Vision: To become one of Pakistan’s most trusted online marketplaces by offering diverse product categories, transparent policies, and customer-first service.

What We Offer:

• A wide range of products including lifestyle, beauty, fitness, gadgets, and more.
• Secure and flexible payment methods including Cash on Delivery and partial advance payment.
• Fast, reliable, and tracked shipping across Pakistan.
• Dedicated customer service to assist you at every step of your shopping journey.

At Affan Buy’s, we believe in building long-term relationships with our customers based on trust, transparency, and satisfaction. Every order is handled with care, from packaging to delivery, ensuring a smooth and stress-free experience.

Terms & Conditions

Welcome to Affan Buy’s. By placing an order on our store, you agree to comply with the following Terms & Conditions. These policies are designed to ensure transparency, fairness, and a smooth shopping experience for both our customers and our business.

1. Order Placement & Confirmation:

• All orders are subject to product availability and confirmation of order details.
• Orders placed with incorrect contact details or incomplete addresses may be delayed or cancelled.
• Advance Payment Option: Customers are encouraged to pay 25% of the total order value in advance and the remaining 75% via Cash on Delivery (COD). This ensures faster processing, guaranteed stock reservation, and benefits both the customer and seller by reducing cancellation risks.

2. Pricing & Payments:

• All prices listed on our website are inclusive of applicable taxes unless stated otherwise.
• Payment methods include Cash on Delivery (COD) and Bank Transfer for advance payments.
• Promotional offers and discounts are valid only for the duration specified.

3. Shipping & Delivery:

• Orders are shipped via trusted courier partners.
• Delivery timelines are 3–7 business days depending on the customer’s location.
• Shipping delays due to unforeseen circumstances (weather, strikes, etc.) are beyond our control.

4. Cancellations & Returns:

• Orders can only be cancelled within 12 hours of placement.
• Returns and refunds are processed according to our Return & Refund Policy.

5. Customer Responsibilities:

• Customers must provide accurate contact and address information.
• Customers agree to be available at the delivery location to receive the order.
• Refusal to accept an order without valid reason may result in additional delivery charges.

6. Limitation of Liability:
While we take utmost care to deliver products in perfect condition, Affan Buy’s is not liable for delays, losses, or damages caused by third-party courier services once the package is dispatched.

By continuing to shop with Affan Buy’s, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, including the 25% advance payment option for faster and more secure deliveries.

Shipping Policy

At Affan Buy’s, we aim to deliver your orders quickly and reliably across Pakistan. We partner with trusted courier services to ensure your items reach you safely and on time.

1. Delivery Areas:
We currently ship orders to all major cities and towns across Pakistan. Some remote or rural areas may have longer delivery times.

2. Delivery Timeline:

• Orders are processed within 24–48 hours of confirmation.
• Standard delivery time is 3–7 business days depending on your location.
• Delays may occur during peak seasons, national holidays, or due to unforeseen circumstances such as weather conditions.

3. Shipping Charges:

• Free Shipping is offered on selected products and promotions.
• For Cash on Delivery (COD) orders, standard courier charges may apply unless stated otherwise.
• If an order is returned by the customer without a valid reason, the delivery fee will be charged to the customer.

4. Order Tracking:
Once your order is shipped, you will receive a tracking number and link via WhatsApp/SMS. You can use this information to track the progress of your delivery in real-time.

5. Undeliverable Packages:
In cases where the package cannot be delivered due to an incorrect address, unavailability of the recipient, or refusal to accept, the order will be returned to our warehouse. Re-delivery can be arranged upon request, with additional shipping charges.

6. Contact for Shipping Support:
If you face any issues regarding your shipment, please contact our support team at affanbuys.contact@gmail.com or call +92 321 2700888.

By placing an order with Affan Buy’s, you agree to the terms of this Shipping Policy and acknowledge potential delivery timelines and conditions.